Skip to main content

Ever thought if there’s a better way to collect important user feedback than old email surveys? In app feedback tools are the answer.

Knowing how happy users are and how well the app works is key in this digital era. Companies now more than ever need to capture feedback right away in mobile apps. The best in app feedback tools make it easy and smooth to get insights from users, which greatly improves the user experience.

I’ll discuss the top 8 in app feedback tools in 2024. You will learn how they offer helpful information on what users think and want and what each tool does best. This will help you get valuable feedback quickly after you use them.

Key Takeaways

  • Discover the top 8 in app feedback tools to optimize user insights.
  • Understand the advantages of in app feedback compared to traditional methods like email surveys.
  • Learn how these tools can significantly enhance the user experience (UX).
  • Get insights into the features and benefits of each tool, from usability to customization.
  • Start implementing feedback mechanisms instantly for actionable data.
  • Explore the significance of real-time mobile feedback in 2024.
  • Leverage these tools for improved SaaS and online business outcomes.

Introduction to In App Feedback Tools

In-app feedback is crucial in today’s tech world, much like how the internet changed everything. It lets businesses talk directly with users right inside the app, making things smooth. This cuts out any hassle in communication between users and those who make or provide the app.

Getting feedback from users within the app helps businesses hear what people think. It’s about the overall use and the little things too. This way, businesses know exactly what needs work. They can make the app better for everyone.

In-app feedback is super important in mobile and web apps. It strengthens the bond between the user and service provider and ensures that the app grows based on users’ needs. With ongoing feedback, businesses can develop new and better ways to impress their users.

Main Criteria for Choosing In App Feedback Tools

Choosing the right in app feedback tools requires considering several key factors. These tools should do more than just collect user feedback. They must also fit well with your existing systems, offer ways to customize, and come with powerful analytics and reporting features.

Usability and Integration

The ease of using in app feedback tools is crucial. It should have a simple, clear interface that users find easy to navigate on both web and mobile platforms. Also, it’s important that the tool integrates well with your current software. This ensures that gathering feedback doesn’t interrupt the user’s experience with the app.

Customizability and Targeting

A good in app feedback tool allows for extensive customization. This means you can adjust the feedback process to fit your brand’s look and feel. It should also let you target specific groups of users for feedback. Doing this will make the feedback you get more relevant and useful for making improvements.

Analytics and Reporting

Having strong analytics and reporting is essential. These features should offer deep insights into what users like and don’t like. With detailed reports, you can understand user feedback better. This understanding can guide your decisions, improving your app and keeping users happy.

Benefits of Collecting In-App Feedback

To improve your mobile app’s user interaction, it’s key to collect feedback right in the app. When you ask for feedback during key times in the app, more people will respond, which means you’ll get clearer insights.

Getting feedback is vital for monitoring your app’s performance and finding issues. This process is smooth, gathering important feedback nonstop without needing to do it by hand. Thus, companies can plan better and quickly tackle any problems users face.

Moreover, an in-app feedback system helps companies improve users’ feelings about their apps. By looking closely at the feedback, companies can make their apps what users really want. This keeps users coming back and builds their loyalty over time.

Survicate: Flexible Feedback Collection

in app feedback toolsSurvicate is great for collecting feedback through apps. Its survey builder is easy to use. It also offers many ways to customize your surveys.

Survey Methods and Features

Survicate lets you gather feedback with pop-ups, microsurveys, and buttons. This helps get insights quickly to make users happier. Its in-app surveys get valuable data right when it’s needed most.

Integration and Customization

Survicate works well with lots of platforms and software. You can make it fit your brand’s look. Adding it to your current systems is easy, making it useful for various teams.

Pricing and Usability

Survicate’s prices fit businesses big and small. Its interface is simple, so anyone can start using it fast. By getting feedback smartly, Survicate improves user happiness and helps in making good decisions.

GetFeedback: Comprehensive User Insight Tool

best in app feedback toolsGetFeedback shines as a powerful tool for gathering in-app user feedback. It mixes both qualitative and quantitative data. This enhances customer experiences across many channels. Gathering and analyzing feedback from various touchpoints is easy with GetFeedback. It offers a complete view of user interactions.

Its survey customization is a key benefit. This allows surveys and feedback methods to be tailored to each business’s needs. With GetFeedback, integrating feedback collection in the app is simple. This maximizes chances to get real, useful insights from users.

Efficient in-app feedback collection, like what GetFeedback offers, is crucial. It helps refine the customer journey. The platform’s advanced dashboard analytics give a clear view. They help businesses identify areas to improve and keep improving user satisfaction.

GetFeedback stands out in user feedback collection. It lets businesses easily gather feedback. The tool’s detailed feedback targeting positively affects customer experiences. It’s vital for companies wanting to improve their customer feedback strategies.

Hotjar: Visualizing User Behavior

hotjar in-app feedback tools in 2024Hotjar is key for seeing how users act on an app. It blends data with live feedback surveys, giving a full picture of user interactions. This is great for businesses to see engagement and spot issues.

Heatmap and Session Recording Features

Hotjar’s heatmap and session recording are vital for improving user experiences. Heatmaps show where users click, tap, and scroll. They reveal what draws attention and what doesn’t. Session recordings replay user actions. They show how users navigate and their pain points. These tools help make apps better and users happier.

Feedback Collection Tools

Hotjar is also great for gathering user feedback. It has surveys and widgets for easy user responses. Users can send their opinions without leaving the app. These feedback options can be tailored to specific groups. That way, the feedback is always useful. With Hotjar, companies can continually tweak their apps using real feedback.

Instabug: Seamless Bug and Feedback Reporting

in app feedback tools 2024Instabug stands out by combining bug finding and in-app feedback. This approach makes it easier for users and app developers to connect. With tools like screenshot markup and voice messages, Instabug ensures people can share their issues without hassle.

The platform keeps a strong feedback cycle going, so developers get detailed reviews quickly. In-app chatting makes reporting bugs simple and quick. Instabug promotes ongoing chats between users and developers, keeping the feedback flow smooth.

Blog bannerOther Noteworthy In App Feedback Tools

The world of in app feedback tools offers many valuable options. These tools are crucial for improving user experience. They have different ways of gathering and analyzing feedback from users, making them vital for many types of businesses.


2024 in app feedback toolsMopinion is great at getting detailed visual feedback. It lets businesses use forms to get feedback at important times in their app. Adding a feedback button makes it easy for users to share their thoughts right when they matter.


top in-app feedback toolsHelpshift includes a standout in-app chat. It offers instant help to users and gathers valuable feedback. Its smooth integration means collecting feedback without bothering users.


best in app feedback toolsDoorbell focuses on understanding user feelings through sentiment analysis. It uses feedback forms to gather insights. Businesses can find patterns and fix problems to make users happier.


in app feedback toolsApptimize is known for its A/B testing feature. This helps businesses improve their apps using user data. A feedback button and detailed forms keep users involved and provide valuable feedback.

These tools show the wide range and power of feedback options. Each tool offers a unique way to understand and use user feedback in apps. By using these tools, businesses can better understand their users and keep improving.


To wrap it up, looking into in app feedback tools shows how key they are. They give deep insights to improve user experiences. Tools like Survicate, GetFeedback, Hotjar, and Instabug cover different parts of getting feedback. My deep dive shows that using these tools boosts user happiness and engagement, helping products get better constantly.

Using in app feedback helps companies better understand their users and give tailored responses. This strengthens the digital conversation with users. It also fits well into creating new stuff, making organizations more about refining and inventing. Picking the right tools and using them well lets companies improve their products and services through user feedback.

Investing in good in app feedback tools is smart for staying ahead online. These tools do more than gather comments—they help focus on the user, making apps better over time. With the right tools and a good feedback process, any business can improve how it connects with users. This is key to keeping users happy and engaged.


What are in app feedback tools?

In app feedback tools are designed to help collect users’ opinions right inside a mobile app. They make it unnecessary to use old-fashioned surveys sent via email. This means you can talk to users directly, getting their thoughts without leaving the app.

Why should I choose in app feedback tools over traditional surveys?

Choosing in app feedback tools means getting more responses because you ask users while they are active in the app. These tools know the context of each feedback, linking it to specific app actions. This way, you get clearer insights into what users like or dislike, improving their app journey.

What criteria should I consider when selecting an in app feedback tool?

Think about if it works well on both web and mobile, and if you can integrate it with your systems. Check if you can customize it for your brand and target certain users. Also, see if it has strong analytics to help guide your app’s future.

How does in app feedback tools improve user engagement?

In app feedback tools lets users quickly share their views and issues, enhancing their connection with your app. By acting on this feedback, you make the app more focused on users’ needs. This boosts their happiness and loyalty to your app.

What are the main benefits of collecting in app feedback tools?

By using in app feedback tools, you get more relevant responses, continuous data, and deep insights for app improvements. It helps you meet users’ needs more accurately, improving their experience with your app.

How does Survicate facilitate in-app feedback collection?

Survicate makes it simple to gather deep feedback in your app. It offers an easy survey tool and integration into your app. Its microsurveys and feedback buttons collect detailed insights without bothering users much.

What makes GetFeedback a comprehensive tool for user insights?

GetFeedback lets you customize deeply and combines different kinds of data for a fuller picture. It makes understanding and using user feedback easier, due to its advanced dashboards and effortless deployment in-app and elsewhere.

How does Hotjar visualize user behavior?

Hotjar uses tools like heatmaps and session replays to show how users interact with your app. By seeing what users do, not just what they say, you can find and fix problems more effectively.

What unique features does Instabug offer for bug and feedback reporting?

Instabug allows users to easily report bugs and give feedback through annotations, voice, and chats. This makes understanding their issues simpler and fixing them faster, keeping your app improving regularly.

Are there other noteworthy in app feedback tools besides the main ones discussed?

Indeed, tools like Mopinion offer visual feedback options, Helpshift enables feedback through chat, Doorbell analyzes sentiment, and Apptimize tests different versions. Each tool has special features to help with various feedback and user engagement needs.
Blog banner