How to configure DNS to white label your domain

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How to configure DNS to white label your domain

In order to use your own unique url e.g. feedback.your-name.com, you’ll need to create a CNAME DNS record in your domain’s DNS management platform.

The following general steps should apply to most DNS management platforms:
  • Log into your DNS management console. This is usually where you host your domain name or website. In some instances, it might be with a third party such as CloudFlare
  • Navigate to the location where you can change or add DNS records
  • Create a new DNS record with the following attributes/values:
    • Type: CNAME
    • Name/Alias: your unique url e.g.  feedback.your-name.com then use ‘status‘ (without quotes) as your name/alias.
    • Points to: reports.hetrixtools.com
    • IMPORTANT: if you’re setting this up on CloudFlare, be sure to select the gray cloud next to this DNS record (more info)
  • Save your DNS changes

While these steps should cover most DNS managers, if you encounter any issues with your DNS manager and need help adding or configuring your DNS records, contact your DNS manager’s support team and inquire how to add or configure your DNS records on their platform.

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